Last updated: July 10, 2024

Camrose Resort Casino (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with your use of our website, inquiry forms, booking engine, and EventBrite for event registrations.

1. Information We Collect

• Personal Information: When you visit our website, submit an inquiry form, or book a stay through our booking engine, we may collect personal information such as your name, email address, phone number, and billing information.

• Booking Information: When you make a reservation through our booking engine, we collect details such as your arrival and departure dates, room preferences, and special requests.

• Event Registration: If you register for events through EventBrite, we may collect information such as your name, contact details, and any preferences or dietary restrictions you provide.

2. How We Use Your Information

• Processing Inquiries: We use your personal information to respond to your inquiries and provide information about our services.

• Booking Services: Your information is used to process and confirm your hotel reservations and to communicate with you regarding your stay.

• Event Management: Information collected through EventBrite is used to manage event registrations, communicate event details, and ensure a smooth event experience.

• Marketing Communication: With your consent, we may send you promotional emails about special offers, events, and news related to Camrose Resort Casino.

3. Disclosure of Information

• Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing bookings, and managing events. These providers are contractually obligated to protect your information.

• Legal Requirements: We may disclose your information when required by law or in response to valid legal process, such as a court order or government inquiry.

4. Security of Your Information

• We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or destruction.

• Despite our efforts to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

5. Your Choices and Rights

• Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.

• Access and Correction: You may request access to and correction of your personal information that we hold by contacting us using the information provided below.

6. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us:

Camrose Resort Casino
3201 48 Avenue, Camrose, AB. 
Camrose, Alberta, Canada
+1 780 679-2376
info@camroseresortcasino.ca